General FAQ's
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What is eteamz PLUS?
eteamz PLUS is a subscription based service which offers all the tools and features you need to manage your Web site the way YOU want.
Remove annoying banner or pop-up ads, choose to display your own advertising, email a group of people, access priority customer support, add more storage space and much more.
Joining eteamz PLUS will ensure you have the specific site and services you need to stay in the game. We've worked hard to offer you these new
benefits and will continue to bring you more great PLUS features in the future.
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Do I have to become an eteamz PLUS member?
No. If you're not interested, you may keep your current site. You will continue to enjoy all the current eteamz features and will be able to upgrade to PLUS at any time.
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Why are you requiring a fee for new features?
It takes a significant amount of resources to maintain a Web site the size and complexity of eteamz. To help us continue to be the best online destination for team sports, we require that you pay a fee for our enhanced services.
We have made every effort to provide eteamz PLUS at an affordable rate to all members. You will have the option to pay month-to-month or in one flat yearly fee via a secure credit card transaction. Click here for the eteamz PLUS pricing guide.
At no extra cost, eteamz PLUS members will have access to any features added in the future. If you choose not to upgrade your site at this time, you may add eteamz PLUS anytime in the future by clicking on the "PLUS" folder in your Admin.
We hope you choose to sign up and obtain all the great benefits from eteamz PLUS.
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Why do eteamz PLUS members have priority over other eteamz users?
PLUS members pay us for enhanced Web site services. Part of this service is priority
customer support. Therefore, their issues automatically go to the top of our list.
We care very much about all our users and will make every effort to keep non-paying
members happy with our services. We simply ask for your patience if you have any
issues that need our attention. We will ensure you are taken care of as soon as possible.
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Will you be adding more features in the future? Will I have to pay for these
features?
We will develop and add new features to eteamz PLUS over time. You will be notified
within your site Admin when new features have been developed.
You will receive many of these additional features at no extra cost.
We will charge an extra fee (only if you opt in to receive) for features that require the use
of outside services and/or require additional hardware on our end.
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Will the eteamz user agreement continue to apply to my eteamz PLUS site?
The eteamz sites are used by people of all ages and the content displayed on any site
should be suitable for anyone.
Our user agreement (located at www.eteamz.com/company/agreement) will
continue to apply to eteamz PLUS members. Therefore, you are responsible for any
material on your site that violates this agreement.
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Which credit cards does eteamz PLUS accept?
Visa, MasterCard and American Express are the accepted forms of payment.
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What if I cancel eteamz PLUS? Can I still keep my site?
Yes. If you choose to cancel eteamz PLUS, you may keep the basic service. When your billing cycle ends, your site will return to our basic service and all of the enhanced
features will be removed.
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What is the cancellation policy for eteamz PLUS services?
Click here to view our cancellation policy located on the Billing FAQ pages.
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I don't want to be a eteamz PLUS member but I am willing to pay for more disk space
and no advertising, can I do that?
No. In order to take advantage of premium services you must become an eteamz PLUS
member. Also, you must remain an eteamz PLUS member in good standing to keep
receiving premium benefits.
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I live outside the United States. Can I purchase an eteamz PLUS subscription?
Yes. You can use one of the above-listed credit cards. (Because of wide fluctuations in the cost of shipping, the TeamAdvantage membership is limited to delivery within the continental United States.)
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If I live outside the United States, will my payment be adjusted for the difference in currency or figured at the U.S dollar rate?
In the interest of simplicity and speed in billing subscriptions, we must bill at the U.S. dollar rate. You credit
card statement will display your country dollar amount (equivalent to the U.S. dollar rate you were charged).
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I have an Organization or League site. Will the PLUS features apply to my League or Team sub-sites?
Yes. The PLUS features will be functional on League and Team sub-sites.
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I'm a Team sub-site Admin within a League site. If my League buys the Advertising Option with PLUS, can I use it for my sub-site?
No. The head Webmaster for the League site will have control of advertising on sub-sites.
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